SECURITY OF PAYMENTS

We entrusted our online payments to PayPal, as it is considered one of the safest systems that process online payments by credit card.

showerenclosurepvc.com is NEVER familiar with your credit card information, nor during order/payment, nor later. When making a payment you disclose your card details only to PayPal via a secure encrypted HTTPS protocol.

The site showerenclosurepvc.com is navigable only on HTTPS protocol by a secure SSL encrypted connection using a 256bit encryption algorithm. As you can see, the browser recognizes the site as safe and shows the green padlock in the address bar. Beware of e-commerce that don’t use such technology to protect your personal information. On showerenclosurepvc.com you can purchase in complete safety and tranquility.

Your personal information is protected and carefully managed.
We carefully manage your personal information. We entrusted PayPal our online payments because it is considered to be safest way to receive/make payments by credit card and for the consumer protection, as well.

As indicated above, showerenclosurepvc.com is NEVER familiar with the data of your credit card during order/payment nor later. When making a payment you disclose your card details only to PayPal through a secure connection on HTTPS protocol and encrypted through a 256bit algorithm by the procedures defined by the SSL security PayPal certificate and by Comodo certification authority.

showerenclosurepvc.com uses your personal information only for activities related to your orders management and for promotional / commercial use exclusively upon your expressly stated consent. Your data will not be disclosed in any way to third parties and will be treated in full respect of the security measures for the protection of your privacy as required by Law 196/2003, for more details you can refer to the section Privacy Policy. At any time you can view, change or delete your data in My Account section. We have opened several lines of communication to allow you to talk to us. If you have any doubt, you may contact us by phone or send us an email to the address that you can find in your order.

The products we sell are original, new and of  reliable source.
All products that you can find on showerenclosurepvc.com are covered by 24 months warranty as provided by the Decree 24/02. In order to use the warranty, you will need to keep the purchase invoice that you receive together with the goods.

24 month warranty
The 24 months guarantee in compliance with the Decree 24/02 applies to products that present a lack of conformity, provided that the product be correctly used, respecting its intended use and as provided in the technical documentation. This guarantee is for private consumption (a person who buys goods for purposes not related to his professional activity or makes the purchase without indicating in the order form a reference to VAT).

In case you encounter a problem or lack of conformity related to a product you bought on showerenclosurepvc.com we will restore the conformity by reparation/replacement or reduction of price. You'll have to notify the anomaly by email at support@showerenclosurepvc.com. We will send you back the authorization number and the instructions to send back the non-conformity item. Before shipping the item, it’s essential to request the authorization number to the email address mentioned above. In the event that, for whatever reason, we were not able to send you a product in warranty (repaired or replaced), we’ll proceed, at our discretion, to refund the entire paid amount or to replace the product with another one with equal or superior characteristics.

If, following our inspection, the reported anomaly should not be a lack of conformity in accordance with Decree 24/02, the customer will be charged for any verification and transportation costs if incurred by us.

If you change your mind or something doesn’t go as you want, you're 100% refunded.
On showerenclosurepvc.com you can return, within 10 working days, the purchased items that don’t meet your expectations. As required by the Italian law, for any distance sales, you will be 100% refunded. The only cost that you will incur, in case of withdrawal of the purchased goods, will be shipping charges to return the product. You can find more details in the Customer Service section.